To retrieve a lost ticket, simply search the patron's name within your Ludus admin panel. Patrons can also log in via the “My Account” tab to see all of their order history. If your patron contacts Ludus support directly, we'll be glad to help them as well!
Nope! There are no setup fees, contracts, or commitments.
Our ticket fee is 5% + $0.75/ticket passed onto your patrons when they pay using a card. For example, on a $10 ticket, the fee is $1.25 — your patron pays $11.25, we take the $1.25 to cover card processing, and you receive the full $10. There are no fees on cash, comp, or $0 tickets and no setup costs, annual fees, or hidden charges. So, Ludus is 100% free to your organization/group. (You can also choose to absorb the fee instead.)
Not long at all! All you have to do is click the Get Started Free button, and it'll walk you through setting things up. You won't have to wait for us to do anything, but our support team is always here to help if you need it. We’re happy to build your seating chart (**free of charge**) and help with transferring from an existing ticketing platform.
Nope! Each program gets its own unique URL to share as needed. An example is something like: [yourorg.Ludus.com]. You can also choose to embed Ludus into your own website using our Embed Widget.
As many as you need! There are three different privilege levels: full admin (full privileges to all features & options), seller (can only sell tickets), and viewer (can only view ticket sales and info).
There are two ways to receive your proceeds: via paper checks (sent at the end of your event) or direct deposits (sent daily, weekly, or monthly). There are no holds or delays receiving your funds.
Though Ludus is a cloud-based ticketing program and needs a web browser to access, there are ways to operate your box office offline by utilizing printed patron sheets, blank tickets, and a printed version of your seating chart.
No ticket printer required! If you do want to print tickets, a normal printer with 8.5” x 11” sheets of paper will do. We’re also able to integrate with thermal printers such as Boca and STIMARE. You can also choose to go entirely paperless by utilizing our digital tickets and sending tickets straight to patrons’ phones via text.
Yes, we have measures in place to help with large influxes of patrons, including live seating charts (if you’re doing reserved seating) and a flexible web server that allows us to upgrade processing power with the click of a button if needed.
Absolutely — all data in Ludus is exportable via our reporting tools, so you own 100% of your data.
Yes! You can use our import tool to upload a spreadsheet of your patron data and import directly into your Ludus account.
Nope!
Absolutely! You have the ability to turn public sales on / off whenever you’re ready to open / close sales using Triggers. This can be done for an entire event, individual event times, or specific ticket prices.
“Exceptional. Customer service is always on top of things and extremely helpful. The team is always working to stay current with the needs of the times we are living in - for example, developing a way to socially distance seats as tickets sell. Overall, I have consistently been impressed with this product, team, and innovation. Not once have I ever thought twice about using Ludus.”
“I have been blown away by the quality of the work. The customer service is out of this world. Most questions are answered within just a few minutes and all of my issues have been handled professionally and expediently.”
“We are a small rural school district. We can't afford super expensive ticketing systems. Ludus's user experience is unmatched and provides top-notch services for the least amount of monetary investment possible.”
“I am so blown away at the customer service. That kind of support in addition to a free program is hard to come by! This has made a world of difference in making my life easier as the box office manager. So glad to have found you!”
“Ludus is an intuitive product that is easy to learn and implement. They are forward thinking and always finding new ways to improve, even in a global pandemic. On top of it all, their customer service is second to none. I would strongly recommend Ludus to any school or arts organization.”
“We had extensive demos from both Ludus and Vendini (now AudienceView), and were impressed with the flexibility and responsiveness of the Ludus system and their willingness to listen to and respond to our questions.”
“AMAZING! The people who helped with all my questions were fabulous, it was SUPER easy to use and set up and sell tickets online. If it wasn't for Ludus, we wouldn't have had a drama season in the spring of '21 because we weren't allowed to sell tickets in person at our school. I would use them again in a heartbeat!”
“One of the main reasons we went with Ludus was customer support. I checked into the company and their reputation before we went with their package and I could not be happier. The Ludus support team is quick to answer questions and solve problems.”
“My experience with Ludus has been top notch. My staff and I have found that it offers much more flexibility and ease of use in comparison to our previous program. Additionally, customer service is fast and friendly.”
“I know I've said this in the past, but I just have to say it again....Ludus is incredible. Thank you for creating such a user-friendly and professional-looking/operating system. I love it. It's a lot of fun to use!”
“In terms of actual features that were game changers for our performing arts department: ability to create your own venue map, online reservations and payment, variable priced seating, ability to pass on credit card fees to patrons or to absorb them, dynamic social distancing options, ability to track sales and proceeds easily, fast/accurate payment, and a culture of continuous improvement."
“It feels as though Ludus has been part of rehearsals and has made sure opening night goes smoothly. They operate the way every company should, by standing behind their product and supporting their customers.”
The best way to sell tickets online and in person. Meet your patrons where they are with fast and flexible ticketing.
Learn More
Collect one-off and recurring donations, launch Fundraising pages, automate thank you's, & more.
Learn More
Turn your patrons into lifelong members with highly customizable memberships and passes.
Learn More
Collect student registrations seamlessly with our tailor-made class management system.
Learn More
Engage your community and save time through easy online volunteer sign ups and hour tracking.
Learn More
Broadcast live streams, pre-recorded videos, and other linkable events all within one platform.
Learn More
Use meaningful, real-time reports to understand sales and grow your organization.
Learn More
Simplify your in-person concession and merchandise sales, manage inventory, collect tips, log sales by group, and more.
Learn More
To retrieve a lost ticket, simply search the patron's name within your Ludus admin panel. Patrons can also log in via the “My Account” tab to see all of their order history. If your patron contacts Ludus support directly, we'll be glad to help them as well!
Nope! There are no setup fees, contracts, or commitments.
Our ticket fee is 5% + $0.75/ticket passed onto your patrons when they pay using a card. For example, on a $10 ticket, the fee is $1.25 — your patron pays $11.25, we take the $1.25 to cover card processing, and you receive the full $10. There are no fees on cash, comp, or $0 tickets and no setup costs, annual fees, or hidden charges. So, Ludus is 100% free to your organization/group. (You can also choose to absorb the fee instead.)
Not long at all! All you have to do is click the Get Started Free button, and it'll walk you through setting things up. You won't have to wait for us to do anything, but our support team is always here to help if you need it. We’re happy to build your seating chart (**free of charge**) and help with transferring from an existing ticketing platform.
Nope! Each program gets its own unique URL to share as needed. An example is something like: [yourorg.Ludus.com]. You can also choose to embed Ludus into your own website using our Embed Widget.
As many as you need! There are three different privilege levels: full admin (full privileges to all features & options), seller (can only sell tickets), and viewer (can only view ticket sales and info).
There are two ways to receive your proceeds: via paper checks (sent at the end of your event) or direct deposits (sent daily, weekly, or monthly). There are no holds or delays receiving your funds.
Though Ludus is a cloud-based ticketing program and needs a web browser to access, there are ways to operate your box office offline by utilizing printed patron sheets, blank tickets, and a printed version of your seating chart.
No ticket printer required! If you do want to print tickets, a normal printer with 8.5” x 11” sheets of paper will do. We’re also able to integrate with thermal printers such as Boca and STIMARE. You can also choose to go entirely paperless by utilizing our digital tickets and sending tickets straight to patrons’ phones via text.
Yes, we have measures in place to help with large influxes of patrons, including live seating charts (if you’re doing reserved seating) and a flexible web server that allows us to upgrade processing power with the click of a button if needed.
Absolutely — all data in Ludus is exportable via our reporting tools, so you own 100% of your data.
Yes! You can use our import tool to upload a spreadsheet of your patron data and import directly into your Ludus account.
Nope!
Absolutely! You have the ability to turn public sales on / off whenever you’re ready to open / close sales using Triggers. This can be done for an entire event, individual event times, or specific ticket prices.
“Exceptional. Customer service is always on top of things and extremely helpful. The team is always working to stay current with the needs of the times we are living in - for example, developing a way to socially distance seats as tickets sell. Overall, I have consistently been impressed with this product, team, and innovation. Not once have I ever thought twice about using Ludus.”
“I have been blown away by the quality of the work. The customer service is out of this world. Most questions are answered within just a few minutes and all of my issues have been handled professionally and expediently.”
“We are a small rural school district. We can't afford super expensive ticketing systems. Ludus's user experience is unmatched and provides top-notch services for the least amount of monetary investment possible.”
“I am so blown away at the customer service. That kind of support in addition to a free program is hard to come by! This has made a world of difference in making my life easier as the box office manager. So glad to have found you!”
“Ludus is an intuitive product that is easy to learn and implement. They are forward thinking and always finding new ways to improve, even in a global pandemic. On top of it all, their customer service is second to none. I would strongly recommend Ludus to any school or arts organization.”
“We had extensive demos from both Ludus and Vendini (now AudienceView), and were impressed with the flexibility and responsiveness of the Ludus system and their willingness to listen to and respond to our questions.”
“AMAZING! The people who helped with all my questions were fabulous, it was SUPER easy to use and set up and sell tickets online. If it wasn't for Ludus, we wouldn't have had a drama season in the spring of '21 because we weren't allowed to sell tickets in person at our school. I would use them again in a heartbeat!”
“One of the main reasons we went with Ludus was customer support. I checked into the company and their reputation before we went with their package and I could not be happier. The Ludus support team is quick to answer questions and solve problems.”
“My experience with Ludus has been top notch. My staff and I have found that it offers much more flexibility and ease of use in comparison to our previous program. Additionally, customer service is fast and friendly.”
“I know I've said this in the past, but I just have to say it again....Ludus is incredible. Thank you for creating such a user-friendly and professional-looking/operating system. I love it. It's a lot of fun to use!”
“In terms of actual features that were game changers for our performing arts department: ability to create your own venue map, online reservations and payment, variable priced seating, ability to pass on credit card fees to patrons or to absorb them, dynamic social distancing options, ability to track sales and proceeds easily, fast/accurate payment, and a culture of continuous improvement."
“It feels as though Ludus has been part of rehearsals and has made sure opening night goes smoothly. They operate the way every company should, by standing behind their product and supporting their customers.”
The best way to sell tickets online and in person. Meet your patrons where they are with fast and flexible ticketing.
Learn MoreCollect one-off and recurring donations, launch Fundraising pages, automate thank you's, & more.
Learn MoreTurn your patrons into lifelong members with highly customizable memberships and passes.
Learn MoreCollect student registrations seamlessly with our tailor-made class management system.
Learn MoreEngage your community and save time through easy online volunteer sign ups and hour tracking.
Learn MoreBroadcast live streams, pre-recorded videos, and other linkable events all within one platform.
Learn MoreUse meaningful, real-time reports to understand sales and grow your organization.
Learn MoreSimplify your in-person concession and merchandise sales, manage inventory, collect tips, log sales by group, and more.
Learn More
