Comparison Guide

Ludus vs
On the Stage

A quick and easy comparison guide to help you feel confident in your decision 👌

What’s most important to you?

Pricing
Ticket Fee
Credit Processing Fee
Cash Sales
Comp & $0 Sales
Season/Flex Pass Fees
Seating Chart Creation Build-Out Service
Chargeback Fee
Lock-In Contracts
5% + $0.75
0%
$0
$0
Charged per pass
$0
$0
Never
$0.85-$1.85
4% + $0.30
$0.85-$1.85
$0-$1.85*
Charged per ticket
$49 (1 revision)
$15
Optional
Ticketing
Self-Serve Tools
Seating Chart Maker
Embeddable Widget
Refunds & Exchanges
Season Tickets, Flex Passes, & Memberships
Drag-and-Drop Custom
Form Builder

Invoicing
Gift Cards Feature
Automatic Sale Triggers
Self-Serve Patron-to-Patron Ticket Transfers
Student Credit Tracking
Mobile App (iOS and Android)
Ticket Insurance
Ticket Mailing Service
Marketing Tools
Email Designer
Customizable Pre-Show & After-Show Emails
Audience Builder
Mailing List Sign Ups Forms
Fundraising Tools
Collect Donations
Fundraiser Pages
Recurring Donations
Automatic Donor Levels
Donation Categories
Reporting Tools
Reporting Dashboard
Drag-and-Drop Reports
Patron Tagging
Other
Custom Branding
Dedicated Registrations Feature w/ Custom Questions & Forms
Full Drag-and-Drop Landing Page Designer
Customer Support
Nights/Weekends
Live human chat
(< 3 minutes), email, phone, and video sharing sessions
Always someone there for you
Live chatbot, email
(< 24 hours), phone, and video sharing sessions
Urgent Day of Show issues

Ticketing

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Marketing Tools

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Fundraising Tools

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Based on publicly accessible information. Last updated on April 8, 2024.

*On the Stage pricing is based on onthestage.com/pricing — comp tickets through OTS are only free on their Premium plan.
OTS charges full ticket fee for $0 priced tickets

Make life easier for you and your patrons

Get started with Ludus today — for free!

Ludus vs On the Stage

5 reasons people choose Ludus

💡 9 out of 10 people who do a live demo with Ludus choose Ludus over On the Stage when comparing both systems…

Lower Fees

Say goodbye to complicated fee structures and hello to transparent low pricing

On average, Ludus’s fees are 20-52% lower than OTS! In fact, when comparing multiple ticketing systems on the market, OTS has some of the highest fees of all solutions out there.
Here is a breakdown of what a single $10 ticket order costs with Ludus versus On the Stage depending on which OTS plan you have:
If you choose to use Ludus’s a la carte Marketing, Classes, or Embed Widget, it is an additional $0.05 per premium feature added to your Ludus base fee. Even then, Ludus’s fees are still much lower.

Ludus charges no fees on cash, comp, or $0 tickets. Never worry about post-show deductions again!

We also offer free seating chart creation/revisions and 100% chargeback protection.

Most importantly: no lock-in contracts — our product and customer support stands on its own, so we never have felt the need to lock people in to using Ludus. (If your organization or district requires a ticketing service agreement, we do have those available to be signed, but they are no lock-in agreements).
Learn more   ➔
Real-Time Reporting

Let us do the math with automated reporting

Make informed decisions through transparent reporting functions that are tailored to your needs.
Forget about outdated reporting functions and welcome in a new era of efficient and tailored reporting. Our customizable reporting tools offer simplicity and powerful features, allowing you to sort, group, and export information.

With Ludus, every sale, donation, or Marketing email instantly reflects in your reports in real-time. Immediately generate detailed show reports summarizing your sales and generate reconciliation reports to match every payout with your sales, broken down by category.

Our reporting was built specifically for business departments and treasurers in mind to keep them informed with the best financial information formatted in a way they prefer.
Learn more   ➔
Modern Box Office

A modern and innovative platform to make life easier

Implement a system that is people-focused and committed to providing users with the best experience.
Ludus was built from the ground up for a director who needed an easier way to manage their ticketing, marketing, and fundraising needs. That means Ludus thinks like a director and box office manager.

With the changing landscape, Ludus has worked diligently to keep up with industry trends so ticket sales, donations, and collections will not stop as technology advances. One example is that we offer our state-of-the-art credit card readers that will comply with the upcoming changes in credit card security in 2024.

We also understand that every patron is different. Whether a guest would like physical tickets mailed to their house or uploaded to their Apple Wallet, we make sure they have the experience they need to ultimately enjoy your organization's offerings.

Ignite momentum with Ludus! Schedule a demo today and witness firsthand how upgrading to Ludus can revolutionize your operations.
Learn more   ➔
Patron Experience

Give your audience an experience they'll remember

The patron experience is part of your brand.
Every interaction between you and your patrons should be seamless and memorable, from the moment they buy their tickets to the standing ovation. With Ludus, your patrons will have a smooth and hassle-free experience.

We pride ourselves on providing a user-friendly mobile-optimized interface that ensures an easy ticketing process from start to finish. Our platform is designed with simplicity in mind, making it easy for your patrons to navigate, select their desired tickets/seats, and complete their transactions in just a few steps (without having to create a user account with a password they’ll forget).

Ludus offers a range of innovative features and tools that enhance engagement and create a sense of anticipation for your upcoming shows including digital tickets (SMS, Apple Wallet, Google Wallet) and the ability to transfer tickets to friends/family.

Choose Ludus and let us help you craft extraordinary moments for your patrons.
Book a Call or Demo➔
Blazing Fast Support

Experience genuinely helpful support when you need it...

...and you probably won’t! 🤞
Tired of waiting hours to hear back from your ticketing system’s customer support team? Ludus customer support is the best in the business. The goal response time for our support team is 3 minutes or less. Regardless of the size of your organization you can count on Ludus the support you deserve.

Clients have access to:
1. Live Chat
2. Phone Support
3. Help Articles
4. Videos

Ludus is dedicated to live events — many of our team members are actively involved in the performing arts. So, we know how important it is for your organization to get a response when you need it most, whether you are setting up your account for the first time or it minutes before curtain. Know that you will have the support you need so that you can focus on what matters most: your events.
Learn more   ➔

Explore and discover

Take a look at our core features and learn how Ludus can fit your needs:
Ticketing

The best way to sell tickets online and in person. Meet your patrons where they are with fast and flexible ticketing.

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Marketing

Stay in touch with your patrons through beautiful emails and targeted audiences.

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Collections

Go beyond ticketing. Start collecting payments and registrations for anything.

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Fundraising

Collect one-off and recurring donations, launch Fundraising pages, automate thank you's, & more.

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Passes

Turn your patrons into lifelong members with deeply customized memberships and passes.

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Classes

Collect student registrations seamlessly with our tailor-made class management system.

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Volunteer Management

Engage your community and save time through easy online volunteer sign ups and hour tracking.

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Streaming

Broadcast live streams, pre-recorded videos, and other linkable events all within one platform.

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Reporting

Use meaningful, real-time reports to understand sales and grow your organization.

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