Processing fees on donations are 3.5% + $0.50. There are no flat costs or annual charges to accept donations. Patrons can cover processing fees for your organization; otherwise, the donation deducts that fee. For example, for a $10 donation, the fee is $0.85. If a patron chooses to cover the processing, you'll receive the full $10 from Ludus, and they pay $10.85. If they don't, they'll be charged $10 flat, and you'll receive $9.15 from Ludus.
Nope! There are no setup fees, contracts, or commitments.
Nope! Your Ludus account includes all Fundraising tools.
Ludus is fully PCI compliant, undergoing annual security reviews and running quarterly ASV scans while utilizing a Level 1 payment processor to ensure secure donation payments.
No! All donor history will be saved in your account, whether 1 or 10 years old.
Nope! Each program gets its unique URL to share as needed. An example is something like [yourorg.Ludus.com]. You can also embed a donation widget into your website using our Embed Widget.
Yes! You have ownership of all your donor data and can export it anytime.
Yes! Ludus enables a memo field by default for your donors.
Yes! When we build features at Ludus, we build them to work on all screen sizes and devices.
No!
“It feels as though Ludus has been part of rehearsals and has made sure opening night goes smoothly. They operate the way every company should, by standing behind their product and supporting their customers.”
“My experience with Ludus has been top notch. My staff and I have found that it offers much more flexibility and ease of use in comparison to our previous program. Additionally, customer service is fast and friendly.”
“One of the main reasons we went with Ludus was customer support. I checked into the company and their reputation before we went with their package and I could not be happier. The Ludus support team is quick to answer questions and solve problems.”
“I have been blown away by the quality of the work. The customer service is out of this world. Most questions are answered within just a few minutes and all of my issues have been handled professionally and expediently.”
“AMAZING! The people who helped with all my questions were fabulous, it was SUPER easy to use and set up and sell tickets online. If it wasn't for Ludus, we wouldn't have had a drama season in the spring of '21 because we weren't allowed to sell tickets in person at our school. I would use them again in a heartbeat!”
“I know I've said this in the past, but I just have to say it again....Ludus is incredible. Thank you for creating such a user-friendly and professional-looking/operating system. I love it. It's a lot of fun to use!”
“Exceptional. Customer service is always on top of things and extremely helpful. The team is always working to stay current with the needs of the times we are living in - for example, developing a way to socially distance seats as tickets sell. Overall, I have consistently been impressed with this product, team, and innovation. Not once have I ever thought twice about using Ludus.”
“I am so blown away at the customer service. That kind of support in addition to a free program is hard to come by! This has made a world of difference in making my life easier as the box office manager. So glad to have found you!”
“In terms of actual features that were game changers for our performing arts department: ability to create your own venue map, online reservations and payment, variable priced seating, ability to pass on credit card fees to patrons or to absorb them, dynamic social distancing options, ability to track sales and proceeds easily, fast/accurate payment, and a culture of continuous improvement."
“We had extensive demos from both Ludus and Vendini (now AudienceView), and were impressed with the flexibility and responsiveness of the Ludus system and their willingness to listen to and respond to our questions.”
“Ludus is an intuitive product that is easy to learn and implement. They are forward thinking and always finding new ways to improve, even in a global pandemic. On top of it all, their customer service is second to none. I would strongly recommend Ludus to any school or arts organization.”
“We are a small rural school district. We can't afford super expensive ticketing systems. Ludus's user experience is unmatched and provides top-notch services for the least amount of monetary investment possible.”
The best way to sell tickets online and in person. Meet your patrons where they are with fast and flexible ticketing.
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Collect one-off and recurring donations, launch Fundraising pages, automate thank you's, & more.
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Turn your patrons into lifelong members with deeply customized memberships and passes.
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Collect student registrations seamlessly with our tailor-made class management system.
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Engage your community and save time through easy online volunteer sign ups and hour tracking.
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Broadcast live streams, pre-recorded videos, and other linkable events all within one platform.
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Use meaningful, real-time reports to understand sales and grow your organization.
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Simplify your in-person concession and merchandise sales, manage inventory, collect tips, log sales by group, and more.
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