Ludus vs. Arts People

A quick and easy comparison guide

I am so blown away at the customer service. That kind of support in addition to a free program is hard to come by! This has made a world of difference in making my life easier as the box office manager. So glad to have found you!
Kristi McKenzie
MCC Overbrook Theatre

Compare pricing and features: Ludus vs. Arts People

Ticket Fee
Credit Processing Fee
Cash Sales
Comp & $0 Sales
Set Up Cost
Chargeback Fee
Self-serve event tools
Seating chart maker
Drag-and-Drop Custom Form Builder
Upgrade Downgrade Tickets
Direct Link Events
Embeddable Widget
Season Tickets, Flex Passes, & Memberships
Patron management
Thermal ticket mailing
Ticket Insurance
Marketing Tools
Drag-and-Drop Email Designer
Track Opens & Clicks
Automated Post-Show Emails for Surveys
Fundraising Tools
Collect Donations
Fundraiser Pages
Recurring Donations
Class/Workshop Registrations
Parent/Student Profiles
Streaming Platform
Self-Serve Data Import Tools
Customer Support
5% + $0.75
Live chat (< 3 minute responses), email, phone
Arts People
3.5% + $0.30
* requires training to learn
Email (< 5 days), scheduled phone

Comparison details: Ludus vs Arts People

Unleash the power of Ludus's intuitive self-serve tools and optimize your performing arts organization.

Take the lead in ticketing, marketing, and fundraising.

Ludus is an intuitive product that is simple to use. From setting prices to a drag-and-drop seating chart tool, you can tailor each function seamlessly. 

The seating chart tool comes with every Ludus account. You can easily design any venue with a drag-and-drop format or, the Ludus Customer Support Team can give you a hand. One can create cabaret seating, multiple venues, color-coded seating… anything you can think of! 

Have a show with both general admission and reserved seating? Need the ability to set tiered pricing? Planning to sell tickets online and in person? All of these aspects and more are easily accessible for each of our clients to edit on their own or, we can edit it for you — free of charge

When setting prices with Ludus, it’s as easy as these steps:

  1. Select ticket price 
  2. Enter the price name
  3. Select the accessibility
  4. Add the ticket price

Experience all of the self-service capabilities Ludus offers by contacting our team to set up a personalized product tour.

Step into the spotlight with Ludus—an innovative ticketing system inspired by performing arts professionals.

Implement a system that is people-focused and committed to providing users with the best experience.

Ludus works to provide every customer, no matter the size, with the opportunity to use first-in-class ticketing, fundraising, and marketing software. We would not be here without listening to our clients and understanding industry trends to bring forth Ludus, a complete ticketing system built to serve our clients

With the changing landscape, Ludus has worked diligently to keep up with industry trends so ticket sales, donations, and collections will not stop as technology advances. One example is that we offer our state-of-the-art credit card readers that will comply with the upcoming changes in credit card security in 2024. 

We also understand that every patron is different. Whether a guest would like physical tickets mailed to their house or uploaded to their Apple Wallet, we make sure they have the experience they need to ultimately enjoy your organization's offerings. 

Ignite momentum with Ludus! Schedule a demo today and witness firsthand how upgrading to Ludus can revolutionize your operations.

Reach new heights with Ludus, where lightning-fast and genuinely helpful support is always at your side.

Whether you’re setting up your account or welcoming patrons at the door.

Tired of waiting days to hear back from your ticketing system’s customer support team? Ludus customer support is the best in the business. The goal response time for our support team is 2 minutes or less. Regardless of the size of your organization you can count on Ludus the support you deserve. 

Clients have access to:

  • Live Chat 
  • Phone Support
  • Help Articles
  • Videos

Ludus is dedicated to live events — many of our team members are actively involved in the performing arts. So, we know how important it is for your organization to get a response when you need it most, whether you are setting up your account for the first time or it is seconds before curtain. Know that you will have the support you need so that you can focus on what matters most: your events. 

Unlock the power of blazing-fast support by giving Ludus a try. Discover firsthand why our customer support team has customers transforming into advocates.

Embrace your organization's brand with Ludus, the customizable ticketing solution with built in marketing tools.

From custom emails to landing pages, Ludus can match your brand.

Our marketing tool includes a drag-and-drop email designer, campaign builder, targeted emails based on your audience's data, and personalized mailing lists. Create captivating branded messages and marketing campaigns that sell, in addition to saving your organization time with automations for before and after show emails. Add graphics, activate responsive triggers, and more!

Need inspiration? Ludus has a library of easy-to-use email and campaign templates. Save even more time and effort with Ludus' marketing feature - once you've crafted an email you love, simply save and reuse it for future campaigns. The Smart Link feature makes it a breeze to add links to donation, collection, and event pages. Enjoy seamless and efficient email design and management with Ludus.

Whether your patrons are opening email campaigns on their phones or desktop, you can be confident that they are receiving the same beautiful content. Emails designed through Ludus are always responsive and optimized.

Don't miss out on the chance to sell more tickets, increase donations, and achieve outstanding success for your organization. Contact us now to discover the full potential of our marketing feature!

Experience an easy-to-use reporting system, accessing real-time information on sales, patrons, payouts, and more.

Make informed business decisions for your organization through transparent reporting functions that are tailored to your needs.

Say goodbye to outdated reporting functions. Welcome to a new era of efficient and tailored reporting. Our customizable reporting tools offer simplicity and powerful features, allowing you to effortlessly sort, group, and export information.

With Ludus, real-time data updates eliminate delays. Every sale, donation, or Marketing email instantly reflects in your reports. Stay ahead with up-to-the-minute updates, ensuring accurate and timely insights are always at your fingertips.

Experience our drag-and-drop form builder to easily create forms that perfectly fit your requirements. Gather all the necessary information and conveniently view responses in a comprehensive report.

Give your patrons an experience they'll remember

The patron experience is part of your brand.

Every interaction between you and your patrons should be seamless and memorable, from the moment they buy their tickets to the standing ovation. With Ludus, your patrons will have a smooth and hassle-free experience.

We pride ourselves on providing a user-friendly mobile-optimized interface that ensures a seamless ticketing experience from start to finish. Our platform is designed with simplicity in mind, making it easy for your patrons to navigate, select their desired tickets/seats, and complete their transactions in just a few steps (without having to create a user account with a password they’ll forget). We prioritize the patron experience!

But our commitment to the patron experience doesn't stop there. Ludus offers a range of innovative features and tools that enhance engagement and create a sense of anticipation for your upcoming shows including digital tickets (SMS, Apple Wallet, Google Wallet) and the ability to transfer tickets to friends/family.

Choose Ludus and let us help you craft extraordinary moments for your patrons.

Always a human to speak with

Whether 10 minutes before your event or while setting things up, Ludus is here for you

💬 Chat

With an average response time under 3 minutes, quickly get in touch with a representative to answer your questions.

☎️ Phone

Prefer talking on the phone? When you create your Ludus account, you'll be given a dedicated support number.

📚 Resources

If you're more of a do-it-yourself person, we have self-serve resources including help articles, videos, and step-by-step guides.

Frequently Asked Questions

How much does ticketing cost?
How do I receive my ticket proceeds?
How long does it take to set up?
Is there a setup fee?
Do I have to have a website to use Ludus?
Do I have to have a printer?


Ludus is made of multiple core features that'll bring your organization to the next-level.


Simple yet power ticketing trusted by thousands of organizations and groups to power their online and in-person ticketing needs.

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A built-in marketing suite allowing you to stay in touch with your patrons through beautiful emails and targeted audiences.

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Collect one-off and recurring donations, launch Fundraising pages with set goals, automate donation thank you's, & more.

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Collections allows you to create payment forms and collect information for basically anything like member dues, trip registrations, rental fees, and so much.

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Built-in flex & season pass management allowing your patrons to purchase and manage their passes online as "Pass Holders".

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Add more functionality to your organization's ticketing portal with dedicated features to manage class sign ups and payments.

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Real-time reports to track everything happening in your account from ticket sales to donations and everything in between.

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With AnywhereSeat by Ludus, sell virtual tickets to live streams or pre-recorded events with controlled access and features like live chat and real-time donations.

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