How Ludus Compares
Ludus vs. TicketSpice
TicketSpice turns performing arts ticketing into a workaround machine. Once you are managing multiple performances, season packages, exchanges, comps, and show-night changes, you start doing extra work just to keep the box office moving. With Ludus, your box office runs cleanly, supports patrons quickly, and keeps sales moving without the workarounds.
4 reasons organizations choose Ludus
💡 Organizations that start on TicketSpice for simplicity often switch when they add season passes, fundraising, or need real box office flexibility.
1. Reserved Seating Exists, but It’s “One Performance at a Time”
- TicketSpice reserved seating pages work for a single event date, and they currently do not offer season ticket functionality on reserved seating pages. With Ludus, reserved seating is built for runs and seasons, not one-off dates. You can manage a real calendar of performances without rebuilding your setup every time.
2. Seat Changes and Performance Exchanges Turn into Cancellations
- TicketSpice states you cannot modify selected seats after a reserved seating order is placed. Their recommendation is to cancel the order, issue a voucher, and repurchase seats. Reviews call this out directly, wishing they could move a guest without “a full refund and reprocess.”
- Ludus supports the box office reality of fixing mistakes and handling changes without turning it into a mini finance project.
3. Fees on Cash and Free Tickets
- TicketSpice charges $0.99 per ticket (or $0.49 under $5) when patrons reserve seats and pay offline by cash or check. If you run only free events, TicketSpice still charges $0.99 per free ticket, but waives that fee once your account also runs paid events.
- With Ludus, there is never a fee on cash, comp, or $0 tickets. Never.
4. Marketing and Fundraising Live Behind Add-Ons and Extra Products
- TicketSpice charges $0.02 per email blast recipient, even if the email bounces, and you cannot dynamically insert a recipient’s first and last name into email blasts. For recurring donations, TicketSpice directs users to their sister product, GivingFuel.
- Ludus keeps ticketing, marketing, and fundraising in one place, so your season does not turn into a stack of add-ons.
