How Ludus Compares
Ludus vs. Arts People (Neon One)
Arts People hasn’t changed in years, but your needs have. If you’re still waiting for support to answer or relying on someone else to edit your seat map, or to explain the complicated pricing, you’re overdue for better.
4 reasons organizations choose Ludus
💡 84% of organizations that demo Ludus after using Arts People switch to Ludus.
1. Slow support that often doesn’t show up.
- If something goes wrong, you're often left waiting. Arts People’s support is slow, sometimes unavailable, and rarely responsive when it matters most.
- Ludus gives you access to real people in under 3 minutes—via live chat, email, or phone.
2. No control over your own tools.
- Arts People forces you to wait for them to make changes—seat maps, show updates, pricing, even simple edits. That means delays and dependency.
- With Ludus, you’re in control. You can update anything at any time, no ticket required.
3. Clunky, outdated, and hard to navigate.
- Arts People hasn’t evolved in years. It looks and feels like outdated software, forces you to manage two systems just to get paid through Neon Pay, and makes reporting unnecessarily complex.
- Ludus is clean, intuitive, and built for both admins and patrons: modern tools, smarter workflows, and faster results.
4. No marketing tools to reach your audience.
- Arts People gives you no templates, tracking, or delivery insight, so you don’t know if your message was received, opened, or bounced.
- Ludus includes built-in fundraising and marketing campaigns, email tools, donor segmentation, and real-time tracking that help you reach the right people every time.
