How Ludus Compares
Ludus vs. TicketLeap
TicketLeap is great when your goal is “sell tickets for an event and move on.” But performing arts programs do not operate in a one-off model. Once you’re running a season, juggling multiple performances, and handling real box office changes, TicketLeap starts feeling like a ticketing tool you’re constantly stretching into a box office system. With Ludus, your box office runs cleanly, supports patrons quickly, and keeps sales moving without the workarounds.
5 reasons organizations choose Ludus
💡 Organizations often start with TicketLeap for simplicity, then switch when they need season structure, deeper patron tools, and fewer workarounds.
1. Built for both seasons and single events.
- TicketLeap reviewers call out the lack of season or subscription-style tools, which matters the second you’re managing a season instead of a single date.
- Ludus is built for multi-show seasons and single events, without requiring you to rebuild your setup each time you add dates or repeat a show.
2. Reserved seating with free seating chart setup.
- TicketLeap offers reserved seating with a DIY seating chart builder, but reviewers still flag the seating chart setup as confusing and time-consuming.
- With Ludus, reserved seating is built for real venues and real seasons, and our team can build your seating chart for you, free of charge.
3. Reserved seating exchanges included.
- TicketLeap supports ticket exchanges, but its help center states that the exchange feature is not available for reserved seating events and suggests voiding or refunding and having buyers repurchase as a workaround.
- With Ludus, your box office can fix mistakes and move people where they need to be, without turning it into a refund-and-rebuy situation.
4. Full marketing and fundraising tools.
- TicketLeap Email Campaigns are designed to message ticket buyers for a specific event, and marketing emails are sent only to ticket buyers and attendees.
- On the fundraising side, TicketLeap notes that non-ticketed donations can only be added to orders that already include a paid ticket.
- Ludus gives you built-in tools to market to your audience and run fundraising that does not depend on someone buying a ticket first. With recurring giving and campaigns, and 0% platform fees on fundraisers when using donor tips, fundraising stays part of your season.
5. Fast human support when it matters.
- TicketLeap says support is handled during business hours, with a one-business-day response goal and weekend on-call for emergencies.
- Ludus support is built for show schedules, with real people available by chat, phone, or email right up to event time, including weekends. Your problems rarely happen at 10:00 a.m. on a random Tuesday.
