How Ludus Compares
Ludus vs. TicketLeap
TicketLeap is great when your goal is “sell tickets for an event and move on.” But performing arts programs do not operate in a one-off model. Once you’re running a season, juggling multiple performances, and handling real box office changes, TicketLeap starts feeling like a ticketing tool you’re constantly stretching into a box office system. With Ludus, your box office runs cleanly, supports patrons quickly, and keeps sales moving without the workarounds.
5 reasons organizations choose Ludus
💡 Organizations often start with TicketLeap for simplicity, then switch when they need season structure, deeper patron tools, and fewer workarounds.
1. Great for one-off events, but seasons get manual fast.
- TicketLeap reviewers call out the lack of season or subscription-style tools, which matters the second you’re managing a season instead of a single date.
- Ludus is built for multi-show seasons and single events, without requiring you to rebuild your setup each time you add dates or repeat a show.
2. Reserved seating exists, but chart setup can slow you down.
- TicketLeap offers reserved seating with a DIY seating chart builder, but reviewers still flag the seating chart setup as confusing and time-consuming.
- With Ludus, reserved seating is built for real venues and real seasons, and our team can build your seating chart for you, free of charge.
3. No exchanges on reserved seating.
- TicketLeap supports ticket exchanges, but its help center states that the exchange feature is not available for reserved seating events and suggests voiding or refunding and having buyers repurchase as a workaround.
- With Ludus, your box office can fix mistakes and move people where they need to be, without turning it into a refund-and-rebuy situation.
4. Marketing is limited, and fundraising is tied to ticket buyers only.
- TicketLeap Email Campaigns are designed to message ticket buyers for a specific event, and marketing emails are sent only to ticket buyers and attendees.
- On the fundraising side, TicketLeap notes that non-ticketed donations can only be added to orders that already include a paid ticket.
- Ludus gives you built-in tools to market to your audience and run fundraising that does not depend on someone buying a ticket first. With recurring giving and campaigns, and 0% platform fees on fundraisers when using donor tips, fundraising stays part of your season.
5. Support is “next business day” support.
- TicketLeap says support is handled during business hours, with a one-business-day response goal and weekend on-call for emergencies.
- Ludus support is built for show schedules, with real people available by chat, phone, or email right up to event time, including weekends. Your problems rarely happen at 10:00 a.m. on a random Tuesday.
